Assessing the Quality of Direct-to-Consumer Teleconsultation Services in Canada
Noel Nikiema, J., Stringer, E., Moreault, M. P., Pana, P., Laverdiere, M., Régis, C., Denis, J. L., Godard, B., Breton, M., Paré, G., Shachak, A., Lai, C., Borycki, E. M., Kushniruk, A. W., & Motulsky, A. (2022). Assessing the Quality of Direct-to-Consumer Teleconsultation Services in Canada. Studies in health technology and informatics, 294, 935–936. https://doi.org/10.3233/SHTI220628
The objective of this study was to describe and assess the quality of the direct-to-consumer medical teleconsultation landscape in three Canadian provinces. An environmental scan of primary care teleconsultation platforms was conducted in January 2022 to identify medical teleconsultation platforms in Quebec (Qc), Ontario, and British Columbia (BC). The quality of each teleconsultation platform was assessed using a modified version of the HONcode principles. Nineteen different direct-to-consumer medical teleconsultation platforms were identified across the three provinces. The quality of these teleconsultation platforms was very heterogeneous. The landscape of virtual primary care is changing rapidly in the Canadian ecosystem, and the transparency of current teleconsultation platforms could be improved.
Read the full article
Ce contenu a été mis à jour le 18 juillet 2022 à 15 h 46 min.